Shipping & Returns

Shipping

5-Business Day Standard Shipping:  Rates vary due to weight and order and quantity. Shipping & handling fees start at $3.99

Shipment Times

All orders typically ship within 72 hours, Monday through Friday.  No weekend or holiday shipping and delivery available. Orders placed on weekends or holidays typically ship within 3 business days.

Returns

We want you to be fully satisfied with your Crescent Creative Products purchase. Please follow the below guidelines for a successful return:

• If you are not satisfied within 30 days of receipt, please return your item for a full refund, minus shipping fees.

• Your item(s) must be in the same new condition it was received and in its original packaging for return.  Used or  damaged items will not be accepted.

• Customer is responsible for return shipping with the exception if we are at fault for wrong items sent.

• All sales final after 30 days of purchase and returns will not be accepted including wrong items sent.

• Proof of purchase must be provided for all returns.

• Please contact customer support at 800-323-1055 Ext: 505, or email customercare@crescentcreativeproducts.com to arrange your return with a Return Authorization number.